Turn it into a Question

Here’s another approach to problem solving: When you have a problem, turn it into a question. Write it down on a document or sheet of paper, and then think through it on paper. Define the problem first, and probe it deeply. Ask “what is the problem?” and then “what else could be the problem?” Then do the same to identify causes, and then solutions.

  • http://www.peacemaker.net Jerry Wall

    It’s often helpful to frame the question in an open-ended manner, rather than as a closed yes/no question.
    I.e. Not “Should we do THIS or do THAT?”, but “How can we _____?” It sounds simple, but our default is to turn it into a question that’s a closed yes/no question.