Great Managers Reject the Idea that Trust Must Be Earned

They reject that idea because trust is at the foundation of an effective workplace. And if you require your people to “earn” your trust first, that means they are starting with an assumption of distrust. You’ve just killed 80% of what makes a vibrant workplace and engaged employee right from the start.

Marcus Buckingham has some good things to say on this in his book First, Break All the Rules:

“For a mistrustful person, the managerial role is very stressful. The rules rarely succeed in anything but creating a culture of compliance that slowly strangles the organization of flexibility, responsiveness, and perhaps more important, good will.”  “Great managers reject the idea that trust must be earned.”