“To every person there comes in their lifetime that special moment when you are figuratively tapped on the shoulder and offered the chance to do a very special thing, unique to you and your talents. What a tragedy if that moment finds you unprepared or unqualified for work which could have been your finest hour.” — Winston Churchill
Moving Upward in a Downturn
This is a good article from Harvard Business Review on how the conventional approach to handling recessions is often wrong, and what to do instead. (I apologize that the link is to the pdf — the article doesn’t seem to be available in html.)
I have also blogged on this in my series Managing in a Downturn.
Drucker: Do Not Cut Back on Expenditures for Success in Hard Times
From Management Challenges for the 21st Century:
The most common, but also the most damaging, practice is to cut back on expenditures for success, especially in poor times, so as to maintain expenditures for ongoing operations, and especially expenditures to maintain the past.
The argument is always: “This product, service or technology is a success anyhow; it doesn’t need to have more money put into it.”
But the right argument is: “This is a success, and therefore should be supported to the maximum possible.” And it should be supported especially in bad times when the competition is likely to cut spending and therefore likely to create an opening.
Two Books I’m Looking Forward To Reading
5 Key Characteristics of Effective Leaders
Here are 5 key characteristics of effective leaders, from Mark Sanborn’s You Don’t Need a Title to Be a Leader: How Anyone, Anywhere, Can Make a Positive Difference. Effective leaders:
- Believe they can positively shape their lives and careers.
- Lead through their relationships with people, as opposed to their control over people.
- Collaborate rather than control.
- Persuade others to contribute, rather than order them to.
- Get others to follow them out of respect and commitment rather than fear and compliance.
Leadership: Applying Beliefs to Real-World Situations
That’s what a good leader does, because good leaders are governed by a set of guiding principles and core ideas. In his book Leadership, Rudy Giuliani makes this point well in regard to his own leadership:
Great leaders lead by ideas. Ideology is enormously important when running any large organization.
….
My goal as a leader was to apply my beliefs and philosophy to real-world situations. As mayor, I insisted that everyone on my staff should concentrate on the core purpose of whichever agency or division we oversaw.
In politics, even more than in business, the reply to queries is far too often “Because we’ve always done it this way.” My goal was to move the agenda forward with every action, to back strong beliefs with specific plans of action.
Applying Strengths to Leadership
For an overview of what it looks like to apply strengths-based thinking to leadership, I recommend:
It’s a quick read and goes to the core. It covers the three primary keys in applying strengths thinking to leadership:
- Knowing your strengths and investing in others’ strengths.
- Getting people with the right strengths on your team.
- Understanding and meeting the four basic needs of those who look to you for leadership.
What Leaders Really Do
John Kotter’s classic article What Leaders Really Do is one of the most helpful things I have ever read.
Why Do New Leaders Often Get a Bad Start?
From The Top Ten Mistakes Leaders Make:
- We replicate the poor leadership habits of others.
- We lead as we were led.
- We aren’t born with leadership skills [note: skills and talent are different]
- We lack good models and mentors.
- We lack formal training.
What the Vikings-Saints Game Shows Us About Systems and Mindsets
You can learn a lot from football. Here are two examples from the recently finished Vikings-Saints game of things that appeared random (and cost the game), but were not. One of these things teaches us about systems, and the other teaches us about mindsets.
Systems
The Vikings fumbled something like 5 times in this game. It’s easy to look at fumbles as mishaps — something that the team does to itself. And this is sometimes the case. But often fumbles are caused. That was the case with many of the Vikings fumbles tonight. They weren’t accidents, but were the result of the Saints knocking the ball loose.
The Saints weren’t doing this because it happened to occur to them now and then. It was an intentional strategy on their part. They intentionally, consistently, and aggressively went after the football to try to cause fumbles and take it away. Which points to a system–an intentional and ongoing set of behaviors designed to accomplish a goal.
Every team tries to create take-aways. But the Saints were especially good at it tonight. Consequently, it was interesting to hear the announcers mention before the game that the Saints’ defensive coordinator has a very specific guiding philosophy: turn the game into a street fight.
He doesn’t mean that in a bad sense, in the sense of engaging in unfair play. Rather, the meaning is to be aggressive and play a very physical game. Part of this seems to be placing high emphasis in creating turnovers.
From what I can gather from a distance, then, it appears to me that we have evidence here of a really good system. First, the defensive coordinator has a guiding philosophy–which is always an advantage because it gives focus and clarity to direct action toward what is most important. Second, he fleshes this philosophy out in specific behaviors (such as: continually try to knock the ball out). Third, it seems likely that he continually emphasizes and reinforces his philosophy to the defense–for, if he didn’t, it’s likely that it would not be on their radar to that extent.
Here’s the upshot: things that appeared random and spontaneous (in this case, fumbles) were actually the result of a well-conceived, well-implemented system. The specific fumbles that occurred were not (and could not have been) planned; but the fact that they happened was rather the outcome of a well executed strategy (and some failure on the Vikings to anticipate the Saints’ level of focus on creating fumbles), without which they likely wouldn’t have happened at all.
Mindsets
When Favre threw the interception on the Vikings’ final drive, the interception was not a random throw. It was not a bolt out of the blue. Certainly Favre didn’t intend to throw an interception, but the two actions that he took which led to the interception came right out of his standard pattern of play–his mindsets.
First, before throwing it came about that there was about 10 yards of open field in front of him. He could have kept running and got that ten yards, and seemed to contemplate doing so (which would have set the Vikings up well for the field goal). But instead, he threw the ball. Why?
I would argue that it was because of an ingrained mindset. He didn’t make a 50-50 decision in the moment, evaluating the options completely afresh. He passed because he appears to have a mindset which strongly inclines him to passing in those situations over running.
I’m inferring this because that’s the pattern he’s exhibited all year. One time he was even 4 yards past the line of scrimmage when he passed the ball, which doesn’t make sense without a strongly ingrained tendency to pass even when there is clear room to pick up decent yards by running.
There is nothing wrong with this preference. He probably developed it because he is so good at passing. It makes sense, and part of what makes someone an expert is precisely that they have developed patterns such as this.
So Favre’s choice to pass rather than just keep running with the ball was not random, and not something that came out of the blue in the moment, with no background.
Second, this particular pass was thrown across the field. As the announcers said afterward, this breaks the cardinal rule of passing. You never throw the ball across the field. However, I’ve seen Favre do this before. It looks like he doesn’t necessarily accept that rule fully. He probably agrees with it and typically acts in accord with it, but in certain situations has a tendency to throw across the field anyway. So this throw across the field was not random, either.
Both of the choices Favre made, consequently, appear to have had their roots in mindsets that were developed over an entire career of almost 20 years. This means that the outcome of the game (to the extent that these decisions affected it — and they weren’t the only thing that could have gone better) was not simply decided in the moment. It was the outcome a pre-existing framework of thought — some of which was probably developed intentionally, and some of which probably developed naturally through experience.
The point is this: Things that appear to have been decided spontaneously are often actually stemming from pre-existing systems and mindsets that have been a long time in the making. This, of course, is why teams practice.
What it shows us is that, in our lives and organizations, we should be intentional to put in place systems and mindsets that will make it easier and more likely for people to make the most effective choices.
Favre did a fantastic job all season and in this game. His final pass was not a failure; it simply shows that none of us are perfect. No systems or mindsets that we create or encourage ever will be. But we should be cognizant to the role that systems and mindsets play, and seek to make sure they are working for the organization as much as we possibly can.